Privacy Policy

Last Updated: February 2, 2026

1. Introduction

OWN ("Company," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or place an order with us.

By using our services, you consent to the data practices described in this policy. If you do not agree with the terms of this Privacy Policy, please do not access our website or use our services.

2. Information We Collect

We collect information that you provide directly to us when placing orders or communicating with us:

Type of Information	Purpose
Full Name	Order processing and shipping
Shipping Address	Delivery of products
Phone Number	WhatsApp communication and delivery updates
Email Address (if provided)	Order confirmations and updates
Payment Information	Transaction processing
Order History	Customer service and order fulfillment

3. Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and usage, including:

• Device Information: Browser type, operating system, device type
• Log Data: IP address, access times, pages viewed, referring URL
• Cookies: Small data files stored on your device to improve your experience

This information is collected to improve our website functionality and user experience. It is not used to personally identify you.

4. How We Use Your Information

We use the information we collect for the following purposes:

• Order Fulfillment: Processing, shipping, and delivering your orders
• Communication: Responding to inquiries, providing order updates, and customer support
• Transaction Processing: Completing payments and preventing fraud
• Legal Compliance: Meeting legal obligations and resolving disputes
• Service Improvement: Analyzing usage to improve our products and services

5. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties.

We may share your information only in the following circumstances:

• Service Providers: With shipping carriers and payment processors necessary to fulfill your order
• Legal Requirements: When required by law, court order, or government request
• Protection of Rights: To protect our rights, property, or safety, or that of our customers or others
• Business Transfers: In connection with a merger, acquisition, or sale of assets

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

• Encrypted communications via WhatsApp
• Secure payment processing through trusted providers
• Limited access to personal information on a need-to-know basis
• Regular review of security practices

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to:

• Fulfill the purposes outlined in this Privacy Policy
• Comply with legal obligations
• Resolve disputes and enforce agreements

Order information is typically retained for a period of 3 years for customer service and legal purposes. You may request earlier deletion by contacting us.

8. Your Privacy Rights

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Opt-Out: Opt out of marketing communications at any time
• Data Portability: Request your data in a portable format

To exercise any of these rights, please contact us via WhatsApp. We will respond to your request within 30 days.

9. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. Types of cookies we may use include:

• Essential Cookies: Necessary for website functionality
• Analytics Cookies: Help us understand how visitors use our site
• Preference Cookies: Remember your settings and preferences

You can control cookies through your browser settings. Disabling cookies may affect certain website features.

10. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

11. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from minors. If we learn that we have collected information from a minor, we will promptly delete it.

12. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using our services, you consent to such transfers.

13. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected
• Right to know if personal information is sold or disclosed
• Right to opt out of the sale of personal information
• Right to non-discrimination for exercising your rights

We do not sell personal information. To exercise your CCPA rights, contact us via WhatsApp.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.

Continued use of our services after any changes constitutes acceptance of the updated Privacy Policy.

15. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: